Welcome to the privacy policy of Losawo (“Losawo”, “we”, “us” and “our). Please read this
privacy policy carefully to understand our privacy policy and practices regarding your personal
data/personal information and how we will treat it.
In the Personal Data Protection Act AD 2019 ("PDPA"), which includes names, e-mail
addresses, postal addresses, birthdates, telephone numbers, identity card numbers and other
details that may identify customers, the word "personal information" is specified. This privacy
policy extends to individuals who, as customers ("you"), connect with Losawo services and
order products.
We take data protection very seriously and abide by the EU General Data Protection
Regulation (GDPR) and other relevant privacy laws that govern our jurisdiction. The data
controller within the meaning of Article 4 (7) of the EU General Data Protection Regulation
(GDPR) which is responsible for the processing of your personal data is Losawo. Your usage of
our services is consent to be bound by this privacy policy.
USE OF PERSONAL INFORMATION
Losawo will use the personal information of Customers only for the purposes specified to
Customers at the time of collection of such information and for the purposes set out in this
Policy and will not use the information for any other reason unless Customers have provided
their consent or if it is allowed or necessary by law.
Losawo may use Personal Information for the following purposes:
To fulfill obligations for the Customers;
Develop and improve our products and services for the Customers;
to comply with the law;
to provide Customers with information on Losawo's products and services;
to update Customers record;
for any other purpose.
COLLECTION OF PERSONAL INFORMATION
Personal information you provide to us. Personal information you may provide to us through
the Service or otherwise includes:
● Registration data, such as information that you provide to register for an account or
sign up for an event, including the day and month of your birth and the event you
registered for.
● Contact data, personal or business contact information such as your first and last name,
email and mailing addresses, phone number and professional title.
● Profile information, such as your username and password that you can set up with us
and your interests and preferences to create an online account.
● Communications, such as data you provide when you contact us with questions, input,
survey answers, or otherwise contact us,
● Marketing data, data for any marketing communication
● Purchase data, including billing address or order history
● Other information that we may collect which is not specifically listed here, but which we
will use in accordance with this Privacy Policy or as otherwise disclosed at the time of
collection.
Data from other sources.
We can also gather data about you from:
Corporate partners such as advertising partners and joint marketing partners.
Data providers, such as data services and licensors of information.
Public platforms, such as blogs , forums or sites on social media.
Automatic Collection. We and our service providers may automatically log information about
you, your computer or mobile device, and your activity occurring on or through the Sites, such
as:
● Device data, such as your computer or mobile device operating system type and
version number, manufacturer and model, browser type, screen resolution, IP address,
the website you visited before browsing our site, and general location information such
as city, state or geographic area.
● Online activity data, such as pages or screens you viewed, how long you spent on a
page or screen, navigation paths between pages or screens, information about your
activity on a page or screen, access times, and duration of access.
International Transfers
Customers' personal information may be transferred to a place outside Thailand. Customers'
personal information is collected from various sources, including information provided by
Customers or someone acting on Customers' behalf, information from third parties or
information in the public domain.
REQUIREMENT
Customers are required to provide the personal information as required to be processed by or
on behalf of Losawo as described above. If customers
PROTECTING PERSONAL INFORMATION
Losawo has implemented the following measures to properly manage and protect Customers'
personal information:
Establishment of an organization to promote and ensure protection of all personal
information held by Losawo as a whole, and appointment of personal information
controllers;
Establishment of internal company rules based on Personal Information Protection Laws
and guidelines issued by the relevant authority concerning the handling of personal
information;
Education of employees and others concerned to ensure that they understand the
importance of personal information protection and are thoroughly familiar with all
relevant rules and guidelines;
Establishment of a personal information management register and enforcement of
appropriate restrictions on access to personal information; and
Implementation of appropriate and reasonable security measures to prevent
unauthorized access to, or leakage, destruction or alteration of, personal information.
DISCLOSURE
Losawo shall not provide or reveal to third parties the personal details of its customers,
except in the following cases:
The customer whose personal information is to be released has received prior consent;
Disclosure is necessary or approved by law or by a court's order;
In connection with company succession, personal information is given due to merger,
spin-off or otherwise.
CONTROL
Occasionally, Losawo consigns to outside service providers the processing of personal details.
Only service providers that have been reported to have the ability to manage personal
information appropriately will be chosen. Furthermore, Losawo offers and discloses to such
service providers the personal information of Customers strictly in accordance with the Scope of
Use and allows them, by written contract or similar means, to manage personal information
appropriately and to regularly check compliance with it.
RESPONSE CONCERNING PERSONAL INFORMATION
When a customer demands clarification, revision (correction, addition or deletion), termination of
use or deletion of his / her personal details, Losawo will comply with the request upon
verification of the identity of that customer, unless there is a fair justification for refusing to do
so.
Customers can contact:
Contact: Data Protection Officer
Mailing address: Address: 278 Rassamee Tavorn Building 3rd Floor, Suite 301,
Silom Road, Bangrak, Bangkok , Thailand 10500
E-mail address: info@losawo.com
Customers can withdraw their consent to us collecting their personal information at any time. In
the event that the withdrawal is complied with, Losawo will not be able to meet all of its
contractual obligations owing to the Customer and, moreover, Losawo will not be able, if at all,
to effectively make its services to the Customer. We will make every effort to comply with any
feedback or concerns about our use of personal information from customers in a timely and
effective way.
COOKIES
Please refer to the Losawo Cookie Policy.
CONSENT
By providing their personal information to us, Customers thereby consent to the processing of
their personal information in accordance with this Policy.
Customers further thereby confirm that they have obtained the consent from the person(s)
whose personal information may be given to us by Customers or identified from the Customers'
personal information which may be processed by us for the purposes stated herein including
disclosure to the parties stated herein in this Policy.
DATA PROTECTION RIGHTS UNDER THE GDPR
Losawo is committed to ensuring fair and transparent processing. That is why it is important to
us that data subjects can not only exercise their right to object but also the following rights
where the respective legal requirements are satisfied:
● Right to information, Art. 15 of the GDPR
● Right to correction, Art. 16 of the GDPR
● Right to deletion (“Right to be forgotten”), Art. 17 of the GDPR
● Right to limit processing, Art. 18 of the GDPR
● Right to data transmissibility, Art. 20 of the GDPR
● Right to object, Art. 21 of the GDPR
To exercise your right, please contact us as indicated in the "Contact Us" section below.
In order to be able to process your request, as well as for identification purposes, please note
that we will use your personal information in accordance with Art. 6 para. 1 (c) of the GDPR.
You also have the right to lodge a complaint with a supervisory authority pursuant to Art. 77
GDPR in combination with Section 19 GDPR.
CCPA
Section effective as of: January 1, 2020
We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide to
California residents an explanation of how we collect, use and share their Personal Information,
and of the rights and choices, we offer to California residents concerning that Personal
Information.
Personal information that we collect, use, and share. We do not sell personal information.
As we explain in this Privacy Policy, we use cookies and other tracking tools to analyze website
traffic and facilitate advertising.
Your California privacy rights. The CCPA grants California residents the following rights.
However, these rights are not absolute, and in certain cases we may decline your request as
permitted by law.
● Information. You can request information about how we have collected, used and
shared and used your Personal Information during the past 12 months.
● The categories of Personal Information that we have collected.
● The categories of sources from which we collected Personal Information.
● The business or commercial purpose for collecting and/or selling Personal
Information.
● The categories of third parties with whom we share Personal Information.
● Whether we have disclosed your Personal Information for a business purpose,
and if so, the categories of Personal Information received by each category of
third party recipient.
● Whether we’ve sold your Personal Information, and if so, the categories of
Personal Information received by each category of third party recipient.
● Access. You can request a copy of the Personal Information that we have collected
about you during the past 12 months.
● Deletion. You can ask us to delete the Personal Information that we have collected from
you.
You are entitled to exercise the rights described above free from discrimination in the form of
legally prohibited increases in the price or decreases in the quality of our Service.
How to exercise your California rights. You may exercise your California privacy rights
described above as follows:
● Right to information, access and deletion. You can request to exercise your
information, access and deletion rights, by emailing ____@losawo.com. We reserve the
right to confirm your California residence to process your requests and will need to
confirm your identity to process your requests to exercise your information, access or
deletion rights. As part of this process, government identification may be required.
Consistent with California law, you may designate an authorized agent to make a
request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid
government-issued identification, and the authorized agent’s valid government issued
identification. We cannot process your request if you do not provide us with sufficient
detail to allow us to understand and respond to it.
● Request a list of third party marketers. California’s “Shine the Light” law (California
Civil Code § 1798.83) allows California residents to ask companies with whom they have
formed a business relationship primarily for personal, family or household purposes to
provide certain information about the companies’ sharing of certain personal information
with third parties for their direct marketing purposes during the preceding year (if any).
You can submit such a request by sending an email to ___@losawo.com with “Shine the
Light” in the subject line. The request must include your current name, street address,
city, state, and zip code and attest to the fact that you are a California resident.
We cannot process your request if you do not provide us with sufficient detail to allow us to
understand and respond to it.
CONTACT US
For any questions, complaints or more information on this privacy policy please contact
info@losawo.com
